What Is Shop4d | The Software You Need In your Shop |

Shop4D® is so much more than a software program!®

We know you’re excited to learn what’s “in the box” when you get Shop4D®, so let’s dive right in…here is what’s included on day one!

Repair Shop Management


  • Customer pre-sign-in by VIN scan, phone, text, web site; stages customer/vehicle history
  • Epicor online aftermarket parts ordering
  • Parts pricing and availability by vendor instantly loads to estimate screen for one click selection and one click ordering
  • Simple, fast photo upload; instant sharing with customer
  • Dozens of parts and labor matrix levels by preference
  • Seamless flow of information and non-verbal communication from sign-in to dispatch, from inspection to estimating, from advisement to parts ordering, from repair authorization to completion, and from customer communications to sign out and follow-up - no duplication of data entry required
  • Appointment scheduler/reminder/manager
  • Artificial Intelligence learns as you use it. Use your own words to describe a vehicle problem and Shop4D® learns how to build your estimate.

Inspections and Estimates

  • Digital vehicle inspections with Shop4D®’s smart Labor and Parts
  • Mitchell & Motor labor guides included
  • Shop4D® Live Labor Guide
  • Maintenance recommendations, real pattern failures and fixes, vehicle repair history, and uncompleted past needs
  • Inspection and writeups powered by Artificial Intelligence
  • Your existing labor and parts kits, ported into Shop4D®
  • TSB and scheduled maintenance auto displayed on inspection screen
  • Managed inspection process: never miss customer concerns, TSBs, scheduled maintenance

Users and Licenses

  • Nearly unlimited number of users with no additional fees. You can’t run multiple shops from a single subscription, but we won’t nickel-and-dime you on licenses.
  • Multiple shop integration, coordination and management


  • Customer relationship management dashboard
  • Integrated customer texting and email


  • Robust marketing dashboard
  • Budgeting, calendaring, planning, development and management


  • Cloud based: no additional server costs or IT expenses; updates done in the background
  • Shop4D® works on existing computers, tablets and smart phones – no additional hardware costs


  • Customizable views
  • Time clock
  • Direct Quickbooks export
  • Extensive Repair Support Forum will grow over time
  • Increased production with current staffing levels means better staff pay and more shop profits.
  • Full support: phone, live chat, text, email
  • Robust security settings and levels of access
  • Porting over of historical customer and vehicle data from most systems included; complex porting may cost extra
  • Each step in the work-flow process is measured to high performance standards resulting in improved time savings and reduced mistakes.


  • Full RPM ToolKit® metrics, analytics, training and Roadmap


  • Optional integrated credit card processing directly inside Shop4D®


  • Full inventory, parts returns, labor claim credit, physical inventory management
  • Parts bar code scan in, scan out

With that many features available,
can you believe you'll save money with Shop4D®?

Ready to get started?


Epicor is a registered trademark of Epicor Software Corporation. Epicor is a separate and independent company from Shop 4D.