BUSINESS SUCCESS STARTS WITH TAKING CONTROL OF NUMBERS

Posted August 5, 2022

Top shops understand what numbers they can control, and they measure them daily. Stack the deck in your favor. by David Rogers The deck is stacked against repair shop owners right now. Consider the cards we’re currently holding: First, we were dealt the technician shortage. Then we got the global

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Categories: Shop Management

BUCKLE UP: THE ONLY REAL STATUS QUO IS CHANGE

Posted August 5, 2022

Hiring specialists to manage any area of the production pipeline inevitably leads to restricting it, creating unnecessary costs, and stalling growth. by David Rogers Is the pipeline to your shop flowing? This production pipeline is what carries customers, vehicles, repair orders, and money into your shop. Keeping this pipeline wide

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Categories: Productivity

MAKE A DECISION TO BREAK FREE FROM OUTDATED PROCESSES

Posted August 5, 2022

The old-school way of running your shop is easier and feels better, but it doesn’t lead to meaningful or lasting change. By David Rogers There are around 45,000 fewer service bays than there were five years ago, according to a recent report from Lang Aftermarket iReport, even though there are

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Categories: Leadership

5 Benefits of Using Auto Repair Software

Posted July 20, 2022

Car repair has come a long way since the days when it was primarily a menial job. These days, technological advancements make it possible to automate the management and repair of various operations by employing auto repair software. In addition to a complete and fast workflow, the repair program can

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Categories: Uncategorized

WHY THERE’S A TECH SHORTAGE AND HOW TO FIX IT

Posted June 15, 2022

Creating a lasting, sustainable shop starts and ends with the management triangle of the customer, employee, and shop by David Rogers As published in Motor Age Much has been said and written about the technician shortage — why techs are leaving the automotive industry, how to stop the bleeding, and

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Categories: Shop Management

WHO IS RESPONSIBLE FOR CAR COUNT

Posted May 13, 2022

By David Rogers As published in AutoLink Magazine For top operators, the warm summer months usually mean a golden opportunity for growing the shop. That’s because they know two critical facts that allow them to grow in good times and bad. First, those top operators know that during busy summer

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Categories: Marketing